Shipping Policy

At Zarrachi, we stand for style and transparency. That’s why we provide our UK customers with clear information about our delivery terms and guarantee free shipping on all orders within the United Kingdom.

Delivery Times

Below are the estimated delivery times for all orders:

• Order deadline: 11:00 PM GMT (London time). Orders placed after this time will be processed on the next business day, which may add one extra day to the delivery time.
• Processing time: 1–2 business days (Monday to Friday). Once your order has been processed, it will be prepared for dispatch.
• Transit time: 4–8 business days (Monday to Friday).
• Estimated total delivery time: 5–10 business days.

 

Shipping Costs

• Free shipping: All orders within the United Kingdom are shipped free of charge, with no minimum order value.

 

Delivery Issues

If you encounter any issues with your delivery, such as delays or a lost package, please contact our customer support team immediately. We are happy to assist and will ensure your order arrives safely and on time.

 

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can use this to follow your parcel via our order tracking page.

 

Questions?

Please visit our FAQ page or get in touch directly with our customer service:

 

Company Name: Zarrachi

Phone Number: +31 6 30641549

Email: info@zarrachi.com

Address: Oversticht 14, 3813NR Amersfoort, Netherlands

TAX Number: NL004432942B83

Company Number: 89886925

Our customer service is available Monday through Friday between 9:00 AM and 5:00 PM. We strive to respond to and resolve any questions or issues within 1–2 business days.