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FREQUENTLY ASKED QUESTIONS

FAQ

What is your return policy?

You can easily return your order within 14 days of receipt.

How much does shipping cost?

Shipping is completely free, including tracking on all orders.

How long will it take for my order to arrive?

Your order will be processed within 1–2 business days.

Delivery usually takes 4–8 business days, so the total delivery time is approximately 5–10 business days.

Tracking information will be sent to you by email within 24 hours after dispatch (please also check your spam folder).

Where can I find the tracking for my order?

Once your order has been dispatched, you will receive an email from us with your tracking details (please also check your spam folder).

You can track your shipment at any time directly via our tracking portal

Further questions

If you have any additional questions, simply click the button below or write to us at info@zarrachi.com. We will be happy to assist you