FAQ
When can I expect to receive my order?
If you place your order before 3:00 p.m., we will start processing it the same business day.
Your order will take 1–3 business days to process, and delivery usually takes 7–15 business days.
Once your order has been shipped, you will receive a confirmation email. After dispatch, you will also receive an email with a tracking number to follow your delivery.
Which countries do you deliver to and what are the shipping costs?
Shipping is free throughout the United Kingdom. Enjoy a hassle-free shopping experience!
The estimated delivery time has been exceeded. What is the status of my order?
We apologise for any delays that may arise due to circumstances beyond our control, such as holidays, customs checks, or high demand.
If your order is delayed, we kindly ask that you wait an additional three business days before contacting our customer service team.
I would like to return an item. What do I do?
If you need to return a package for any reason, please contact us within 14 days of delivery to initiate the return process.
📧 Email: info@zarrachi.com
📞 Phone: +31 6 30641549
Items must be in their original condition – unused, undamaged, with intact tags, and in original packaging. Once your return request is approved, we will provide you with the correct return instructions.
What payment methods do you accept?
Dear Customers, we offer you a wide range of secure payment methods. Here is an overview of the payment methods we accept:
Visa
Mastercard
Maestro
American Express
Apple Pay
Google Pay
Shop Pay
Company Information
Website name: www.zarrachi.com
Company name: Zarrachi
Address: Oversticht 14, 3813NR Amersfoort, Netherlands
Email: info@zarrachi.com
Phone number: +31 6 30641549
VAT number: NL004432942B83
Company registration number: 89886925
Customer service: Available from Monday to Friday, 9:00 a.m. – 5:00 p.m. (UK Time)
Response time: We aim to respond within 1–2 business days
Contact form: Click here